Important information for your use of our website.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit lgsis.com (the “Site”).
Personal information we collect.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referredyou to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
• Cookies, which are data files placed on your device or computer and often include an anonymous unique identifier.
• Log files, which track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels, which are electronic files used to record information about how you browse the Site.
In addition, if you pay your bill or make another form of financial transaction through the Site, or submit information to us, we may collect:
• Name
• Billing address
• Payment information (including credit card numbers)
• Email address
• Phone number
We refer to this information as Purchase Information.
Throughout this Privacy Policy, Personal Information refers to both Device Information and Purchase Information.
How we use your personal information.
We use your Personal Information to:
• Communicate with you.
• Process financial transactions.
• Provide insurance-related services.
• Respond to customer inquiries.
• Send information regarding our products and services.
• Improve and optimize our website.
• Generate analytics regarding website usage.
• Measure the effectiveness of marketing and advertising campaigns.
• Comply with legal and regulatory obligations.
Sharing your personal information.
We may share your Personal Information with trusted third-party service providers that help us operate our website and provide services to our customers.
For example, we use Google Analytics to better understand how visitors use our website. Learn more about how Google uses your information here:
You may opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also disclose your Personal Information when required to comply with applicable laws, legal processes, subpoenas, search warrants, or governmental requests, or to protect our legal rights.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes. Your mobile phone number, SMS opt-in information, and consent records will not be sold or shared with any third parties or affiliates for marketing or promotional purposes. This excludes service providers who assist in delivering SMS communications on our behalf and are contractually obligated to safeguard your information.
Behavioral advertising.
As described above, we may use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.
You can opt out through the following services:
• Facebook: https://www.facebook.com/ads/preferences/
• Google: https://adssettings.google.com/
• LinkedIn: https://www.linkedin.com/psettings/advertising
• Microsoft Bing: https://choice.microsoft.com/
You may also opt out through the Digital Advertising Alliance:
Do not track.
Please note that we do not alter our website’s data collection or use practices when we receive a “Do Not Track” signal from your browser.
European Residents
If you are a European resident, you have the right to request access to the Personal Information we hold about you and to request that your Personal Information be corrected, updated, or deleted.
Additionally, if you are a European resident, we process your information to fulfill contracts with you or pursue our legitimate business interests. Please note that your information may be transferred outside Europe, including to Canada and the United States.
Data retention.
We retain your Personal Information for our business records unless and until you request its deletion or we are otherwise required by law to retain it.
Text Messaging (SMS) / Mobile Privacy
LGS Insurance Services is an independent insurance broker located in California that provides personal and commercial insurance solutions.
SMS Consent
Customers provide verbal consent before receiving SMS communications from LGS Insurance Services. During this verbal consent process, customers are informed of the types of messages they may receive, that message frequency may vary, that message and data rates may apply, and that they can opt out at any time by replying STOP.
Types of Messages
If you opt in, you may receive customer care and informational messages, including but not limited to:
• Policy updates
• Account notifications
• Appointment reminders
• Billing notifications
• Claims communications
• Document requests
• Quote follow-ups
• Customer support conversations
• Other insurance service-related communications
These messages support our external customer communications regarding personal and commercial insurance services.
Information We Collect for SMS
When you opt in to receive SMS messages, we may collect:
• Your name
• Mobile phone number
• Insurance policy or account information
• SMS communication history
• Communication preferences
• Information you voluntarily provide during SMS conversations
How SMS Information Is Used
We use this information to:
• Respond to customer inquiries.
• Provide customer care.
• Send insurance-related notifications.
• Communicate regarding claims, billing, appointments, and policy servicing.
• Improve customer service.
• Maintain communication records.
• Meet legal and regulatory obligations.
Messaging frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP, call 408-395-9800, or visit https://www.lgsis.com/.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Changes to our policy.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact us.
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email:
Mailing Address:
PO. Box: 33031, Los Gatos, CA 95031
8488 Rozita Lee Ave, Bldg 3, Las Vegas, NV 89113
SMS Terms & Conditions
By providing your mobile phone number, you consent to receive customer care and informational text messages from LGS Insurance Services, including account notifications, policy updates, appointment reminders, service-related communications, and other customer support messages.
• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
For more information, please review our Privacy Policy at https://lgsis.com/privacy-policy/and our Terms of Service at https://lgsis.com/terms-and-conditions/.
